Privacy policy.
Version 2026 · GDPR compliant
This is a translation of our Dutch privacy policy. In case of doubt or dispute, the Dutch version prevails. Read the Dutch version.
Maison Campagnard attaches importance to protecting your personal data. In this privacy policy we explain which data we collect, why, and what your rights are. This policy applies to all data processing in connection with the rental of Maison Campagnard and the use of this website.
1. Who is responsible for your data?
Data controller:
Cédric Levaux, Maison Campagnard
Nurop 10, Teuven, Belgium
Email: welkom@maisoncampagnard.be
Phone: +32 474 77 80 25
2. Which data do we collect?
We only collect data that is necessary for the rental and for communication:
- Surname and first name
- Email address
- Phone number
- Arrival and departure date
- Number of people and whether pets are coming
- Payment information (via a secure payment system)
- Correspondence via the contact form or email
We never ask for more than is necessary. Sensitive personal data (health, religion, political views, ...) are not collected.
3. What do we use your data for?
Your data are used for:
- Performance of the rental agreement: confirmation, communication, key handover
- Invoicing and payment
- Legal obligations: such as registration with Toerisme Vlaanderen or the municipality where required
- Contact at your request: if you ask a question via the form or by email
We do not use your data for marketing purposes or profiling, unless you explicitly consent to this.
4. Legal basis for processing
We process your data on the basis of:
- Performance of a contract: for the reservation and the stay (art. 6.1.b GDPR)
- Legal obligation: for mandatory registrations (art. 6.1.c GDPR)
- Legitimate interest: for follow-up and the security of the property (art. 6.1.f GDPR)
- Consent: for optional communication, which you can withdraw at any time (art. 6.1.a GDPR)
5. How long do we keep your data?
We keep booking-related data for 7 years after the end of the booking year (legal accounting obligation). Correspondence without a booking is deleted after 2 years. Data you have provided via the contact form without making a reservation are deleted once your question has been dealt with, or after 1 year at most.
6. Do we share data with third parties?
We do not share your data with third parties for commercial purposes. Data may be shared with:
- Smoobu (booking system): for managing reservations. Smoobu is GDPR compliant.
- Booking.com: if you book through that platform, their terms also apply.
- Public authorities: only where required by law (e.g. Toerisme Vlaanderen, the municipality of Voeren).
All service providers we work with are bound by strict confidentiality obligations and/or data processing agreements.
7. Cookies and website
This website remembers your cookie choice in your browser. This is necessary and always happens.
Only if you click Accept in the cookie banner do we use Google Analytics to keep track of how visitors use the site: which pages are viewed, for how long, how visitors arrive and whether they click through to the booking page, WhatsApp or the contact form. Your IP address is shortened in the process, and we do not use these data for advertising. Google Analytics sets cookies (_ga) for this purpose, which are kept for a maximum of 14 months.
If you click Decline, Google Analytics is not loaded. You can change your choice at any time via ‘Cookie settings’ at the bottom of every page.
8. Your rights
Under the GDPR you have the following rights:
- Right of access: you may ask which data we hold about you
- Right to rectification: have incorrect data corrected
- Right to erasure: ‘to be forgotten’, insofar as legally possible
- Right to restriction: have processing (temporarily) restricted
- Right to object: object to processing based on legitimate interest
- Right to data portability: request your data in a readable format
- Right to withdraw consent: at any time, without affecting consent given previously
You can exercise your rights via welkom@maisoncampagnard.be. We respond within 30 days.
9. Lodging a complaint
If you believe we are not processing your data correctly, you can lodge a complaint with the Belgian Data Protection Authority:
Gegevensbeschermingsautoriteit (GBA) / Data Protection Authority
Drukpersstraat 35, 1000 Brussels
www.gegevensbeschermingsautoriteit.be
10. Changes
This privacy policy may be amended if our working methods or the legislation change. The most recent version is always available on this page. Version: 2026.
