Terms and Conditions.

1.1 These terms and conditions apply to all reservations, agreements, booking confirmations, payments and stays relating to the property.

1.2 Deviations or additional arrangements are only valid if confirmed in writing by the landlord.

1.3 Should one or more provisions be void or unenforceable, the remaining provisions shall remain fully in force.

2.1 A reservation is final once (i) the landlord confirms the reservation in writing (an email/message suffices) and (ii) the agreed (advance) payment has been received.

2.2 The main tenant must be at least 18 years old and is responsible for all fellow guests complying with these terms and conditions.

2.3 The landlord reserves the right to refuse a reservation without giving reasons (insofar as permitted by law).

3.1 The rental period is stated in the booking confirmation.

3.2 Check-in is possible from 15:00 on the day of arrival. Earlier check-in is only possible after written confirmation by the landlord.

3.3 Check-out is by 10:00 at the latest on the day of departure. Later check-out is only possible after written confirmation and may involve additional costs.

3.4 If the check-out time is exceeded, an additional charge may be made (among other things because of the impact on cleaning and scheduling).

4.1 The property is licensed for a maximum of 8 people, children included. Staying overnight with more people is not permitted.

4.2 Daytime visits by additional people not listed in the reservation (without an overnight stay) are only permitted if reported in advance and approved by the landlord.

4.3 If the maximum occupancy is exceeded, the landlord may terminate the agreement immediately without refund and/or charge additional costs.

5.1 The rental price covers the use of the property and the facilities present, unless stated otherwise in the booking confirmation.

5.2 Additional costs may include: cleaning costs, tourist tax (if applicable), bed linen/towels, pet fee, energy or other surcharges. These are communicated in advance and confirmed in the booking.

5.3 Promotions/discounts cannot be combined unless otherwise agreed in writing.

6.1 Payment terms are stated in the booking confirmation. In the absence thereof, the following applies: an advance payment of 40% within the agreed period and the balance (60%) payable no later than 30 days before arrival.

6.2 In the event of late payment, the landlord may cancel the reservation. In that case, cancellation costs remain due in accordance with article 14.

6.3 Any bank charges (e.g. for international transfers) are borne by the tenant.

7.1 The tenant pays a security deposit of € 350 no later than on arrival, either in cash at the key handover, or by bank transfer so that the amount is in the account no later than the time of arrival: Maison Campagnard / Levaux Bouw · IBAN: BE04 7360 2886 3931.

7.2 The security deposit is refunded within a reasonable period after departure (within 7–14 days at the latest) and after inspection of the property and inventory.

7.3 The landlord may withhold or offset (part of) the security deposit for: damage, breakage, missing items, excessive soiling, extra cleaning, breach of the house rules, or other costs attributable to the tenant.

7.4 If the costs exceed the security deposit, the tenant remains liable for the difference.

8.1 The tenant shall use the property as a prudent and reasonable person.

8.2 The property may not be used for parties, events, commercial activities or any purpose other than a recreational stay, unless agreed in writing.

8.3 Furniture and inventory may not be moved without permission.

8.4 The tenant keeps windows/doors closed and locked when the property is unattended.

9.1 Pets are allowed provided this is reported when booking and the landlord confirms agreement.

9.2 Pets must not cause a nuisance (noise, smell, aggression) and must be kept under control in and around the property.

9.3 Pets are not allowed on beds, sofas or furniture. The tenant may bring their own basket or blanket for the pet.

9.4 Droppings must be cleaned up immediately. Extra cleaning costs or damage caused by pets will be charged.

10.1 Smoking is not permitted in the property. Any costs for removing smoke odour/cleaning will be charged.

10.2 Open fires, candles or fireworks are only permitted where it is safe to do so and in accordance with local rules. Fireworks are not permitted without prior written consent.

10.3 The tenant follows the safety instructions (fire extinguisher, smoke detectors, emergency exits) and handles appliances with care.

11.1 The tenant respects the surroundings and avoids noise nuisance.

11.2 Quiet hours: preferably between 22:00 – 07:00.

11.3 In the event of serious or repeated nuisance, the landlord has the right to terminate the agreement immediately without refund.

12.1 The property must be left “reasonably tidy”: rubbish in the right bins, food leftovers removed, kitchen clean (washing-up done or dishwasher started), loose clutter tidied away.

12.2 Excessive soiling or failure to comply with departure arrangements may result in extra cleaning costs.

12.3 Waste is sorted in accordance with local guidelines.

13.1 Damage, breakage, defects or malfunctions must be reported immediately once noticed.

13.2 The tenant is liable for damage caused by themselves, fellow guests or pets, with the exception of normal wear and tear.

13.3 The landlord is given the opportunity to assess damage and, if necessary, arrange repairs.

In the event of cancellation by the tenant, for whatever reason, the following costs apply:

• Cancellation more than 60 days before arrival: no costs.
• Cancellation 60 to 30 days before arrival: 40% of the total rental price due.
• Cancellation 30 to 7 days before arrival: 75% of the total rental price due.
• Cancellation less than 7 days before arrival: 100% of the total rental price due.
• No-show or early departure: 100% due.

We strongly advise every tenant to take out cancellation insurance. Cancellations can only be made in writing (email/message).

15.1 Changes (dates, composition of the group, pets) are only possible upon request and after written confirmation by the landlord.

15.2 The landlord may refuse changes on the basis of availability or scheduling.

15.3 Any administrative costs or price differences may be passed on.

16.1 Force majeure means any circumstance beyond the landlord's control that makes performance (temporarily) impossible, such as fire, water damage, serious defects, natural disasters or government measures.

16.2 In the event of force majeure, the landlord may cancel or move the reservation. Amounts already paid will be refunded insofar as reasonable and required by law.

17.1 The landlord may enter the property in an emergency or for necessary maintenance.

17.2 Where possible, the tenant will be informed in advance.

18.1 Staying in and around the property is at the own risk of the tenant and fellow guests.

18.2 The landlord is not liable for loss, theft or damage of personal belongings.

18.3 The landlord is not liable for temporary outages of utilities due to causes beyond their control.

19.1 Personal data are used exclusively for the reservation, administration and legal obligations.

19.2 Data are not shared with third parties unless necessary for performance of the agreement or required by law. See also our privacy policy.

20.1 This agreement is governed by Belgian law.

20.2 Disputes fall under the jurisdiction of the courts of the judicial district where the property is located (Nurop 10, Teuven) and/or where the landlord is established.